Shipping Information & Policies

Crash Data Group, Inc. offers specialty equipment to North American customers. We only ship to North America and have a few restrictions on certain types of orders. Please read below for our shipping policies. If you have any questions regarding shipping, please us at crash@crashdatagroup.com.

Please inspect your order upon reception and contact us at crash@crashdatagroup.com within seven (7) business days if the item is defective, damaged or there is a discrepancy, so that we can evaluate the issue and make it right.

Carrier: FedEx

Crash Data Group, Inc. uses FedEx for all placed orders. Shipping delivery times are approximate and ultimately are determined by FedEx. Crash Data Group, Inc. cannot and will not be liable for items that are not delivered on time due to errors caused by FedEx.

Ordering Cut-off Time: 1:00 PM Pacific

Crash Data Group, Inc. is open Monday-Friday from 8:00 AM to 5:00 PM Pacific Time. However, ALL ORDERS (online or phone) need to be placed by 1:00 PM to ship same day (if in stock). All orders received AFTER 1:00 PM will be packaged and shipped the following business day. If an item is on backorder, that item will ship, based on the shipping designation at time of order, when that item is restocked at Crash Data Group, Inc. Crash Data Group, Inc. may periodically be closed for observance of Holidays or for other reasons. All items ordered when the business is closed will be shipped the day upon reopening. If Crash Data Group, Inc. is closed for a non-holiday, it will be listed on the "Home Page" of the Crash Data Group, Inc. website - www.crashdatagroup.com.

Delivery Types & Times

Crash Data Group typically processes shipments the same day (excluding weekends and holidays) for all orders placed before 1:00 PM Pacific Time. We do not offer Saturday deliveries. We offer the following delivery types via FedEx:

• FedEx Ground: typical delivery times are 3-5 business days
• Business days DO NOT include Saturday, Sunday or Holidays
• Orders placed on Saturday, Sunday or any Holiday will be processed the next business day
• Signature may be required for large orders
• Does not deliver to PO Boxes

• FedEx 2-Day: delivers in 2 (two) business days by 4:30 p.m. to most areas, and by 7 p.m. to residences.
• Business days DO NOT include Saturday, Sunday or Holidays
• Orders placed on Saturday, Sunday or any Holiday will be processed the next business day
• Signature may be required for large orders
• Does not deliver to PO Boxes

• FedEx Standard Overnight: offers next business day delivery by 3 p.m. to most U.S. addresses, delivery by 8 p.m. to residences. Available to and from all 50 states, but not all areas of Alaska and Hawaii.
• Business days DO NOT include Saturday, Sunday or Holidays
• Orders placed on Saturday, Sunday or any Holiday will be processed the next business day
• Signature may be required for large orders
• Does not deliver to PO Boxes

• FedEx Priority Overnight: offers next business day delivery within the U.S. Priority Overnight delivers by 10:30 A.M. to most U.S. addresses, by 5 P.M. to remote areas at the edges of their service area.
• Business days DO NOT include Saturday, Sunday or Holidays
• Orders placed on Saturday, Sunday or any Holiday will be processed the next business day
• Signature may be required for large orders
• Does not deliver to PO Boxes

• FedEx First Overnight: Next-business-day delivery by 8, 8:30, 9 or 9:30 a.m. to most areas and by 10 a.m., 11 a.m. or 2 p.m. to additional extended areas, depending on the destination ZIP code.
• Business days DO NOT include Saturday, Sunday or Holidays
• Orders placed on Saturday, Sunday or any Holiday will be processed the next business day
• Signature may be required for large orders
• Does not deliver to PO Boxes