Tesla currently provides a free online service at edr.tesla.com where users can generate reports from retrieved EDR data files. The user may upload EDR data files from their computer and generate reports in a PDF format. These reports contain important information regarding data polarity, application limitations, and other data limitations that should be reviewed carefully by the user in the context of the facts of a given event.
EDR Data can be retrieved from all Tesla Model S, Model X and Model 3 vehicles. Tesla Roadster, which was produced from 2008 to 2012, is equipped with a RCM but does not have an EDR.
Accessing and retrieving data requires connecting to and powering the vehicle’s RCM. There are two methods for accessing and retrieving recorded data from the RCM:
In-vehicle retrieval: requires that the vehicle is capable of providing 12 V DC power to the RCM and that the CAN connection between the CAN connector and the RCM is intact. Unless both of these conditions can be satisfied, direct-to-module retrieval is required.
Direct-to-module retrieval: In the Model X and the Model 3, the vehicle’s RCM is located on the floor of the passenger compartment, under the center console and between the seats. In the Model S, the vehicle’s RCM is located on the floor of the passenger compartment, under the center screen.
For Model S and Model X in-vehicle retrieval, the CAN connector is located behind a trim panel under the vehicle’s center touchscreen.